NIST Quality Assurance Programs HUB

Who do I contact with questions about NIST programs?

Questions can always be directed to our entire QAP team at qaphub@nist.gov. We also have specific teams that focus on each program area, including food safety (foodsafety@nist.gov), dietary supplements (dsqap@nist.gov), clinical (clinqap@nist.gov)...

2021-11-24

I have participated in NIST QAPs in the past, but I’ve never logged in to HUB. How do I get access?

All past NIST QAP participant accounts have been migrated to HUB. If you have participated in the past, please use the "Reset your password" link on the login page and enter the email address associated with your account. If the email address ente...

2021-11-24

I have never participated in NIST QAPs. How do I create an account?

To request access to HUB, please use the "Apply for an Account" link at the top right to request a new login.

2021-11-24

Where is my reset password email?

Automated password reset emails can sometimes take a few hours to arrive, and may be sorted into spam or junk folders. If the message does not arrive within a few hours, please contact us at qaphub@nist.gov for assistance.

2021-11-24

The primary HUB user at my company has changed positions. How do we modify the contact information for our company so that we can continue participating?

Please contact us at qaphub@nist.gov for assistance.

2021-11-24

How do I know if I am properly registered, enrolled, or approved for an upcoming exercise?

All enrollment requests remain in a pending status throughout the enrollment period to allow participants to modify their registration up to the deadline. During open enrollment, you can click on the blue button at the bottom of your dashboard und...

2021-11-24

Can I still enroll past the deadline?

Please contact us at qaphub@nist.gov. Late additions may be possible at the discretion of the team and will be considered on a case-by-case basis.

2021-11-24

Can I sign up for specific samples and/or analytes within a study or do I automatically register for all samples available?

Most of our programs allow you to choose your preferred analytes, especially when many are offered. We do allow for registration by analyte group (e.g., nutritional elements, water-soluble vitamins) when appropriate, but you can always opt to dese...

2021-11-24

What do I do if my company does not have a shipping account number, or if I cannot disclose this information?

Please contact us at qaphub@nist.gov. Laboratories that cannot provide a shipping account number will need to provide a pre-paid label prior to shipment.

2021-11-24

Where do I send import forms?

NIST will prepare a generic proforma invoice for all shipments to international participants and will provide a draft for review prior to shipment. In most cases, this invoice will be adequate for sample importation. If you have requested samples ...

2021-11-24

Where do I send my DEA 222 form for shipment of controlled substances?

US participants in CannaQAP who wish to receive high THC samples for testing must submit a DEA 222 form for each exercise, following the instructions in the corresponding invitation letter. Carbon copy DEA 222 forms are no longer accepted; only th...

2021-11-24

What is NIST’s DEA number?

NIST does not provide our DEA number to any participant. The Supplier DEA Number field on the DEA 222 will be completed by NIST upon receipt.

2021-11-24

Do I have to enter data for all analytes for which I have signed up?

Measurement value fields are not mandatory, so fields can be left blank when submitting results. Please do not enter text or zeroes in these fields if the measurements were not completed.

2021-11-24

How do I report values for analytes that I could not detect or could not quantify?

Values that are below LOQ should be reported as such. The online portal accepts results reported as “< LOQ” where LOQ is the numerical value in the units specified on the data entry page. Values entered in this way will be represented as such i...

2021-11-24

Can I use different methods for different analytes within a sample, or measure the same analyte using multiple methods?

Analytical methods are reported per analyte, so different analytical methods can be reported for each analyte as needed. Our data entry system can currently only manage a single method per analyte, however, so if your laboratory would like to repo...

2021-11-24

Can I submit data past the deadline?

Most NIST QAPs have a first deadline for data entry, after which all submitted data is compiled into a preliminary report that is distributed to participants for review and revision. A second deadline is then established by which all revisions mus...

2021-11-24

How do I find my lab code for an exercise in which I participated?

After login, click Reports on the uppermost menu (black bar). Each exercise in which your laboratory has participated will be listed, and your lab code for each exercise is listed to the right of the exercise name.

2021-11-24

How can I find a report from a past exercise?

For an exercise in which your laboratory participated, login to HUB and click Reports on the uppermost menu (black bar). Each exercise in which your laboratory has participated will be listed, and to the right of the exercise name and number are b...

2021-11-24

How can I find a certificate from an exercise in which I participated?

After login, click Reports on the uppermost menu (black bar). Each exercise in which your laboratory has participated will be listed, and to the right of the exercise name and number are blue buttons to access information about the data entry and ...

2021-11-24